The company is based out of New Jersey, US and has numerous outsourcing centers across Asia, Europe and South America. Supplier sourcing and product procurement.Ĭognizant is a US multinational company that offers smart digital solutions in consulting, information technology and business operations.Number of Employees: 350,000+ Major Clients: Amazon, PayPal, HP and Citibank. IBM has a global presence with operations spanning over 160 countries in the world. It offers high-quality business process services in industries like automation, finance, HR and customer satisfaction. IBM is an American multinational IT company with headquarters in New York. Number of Employees: 1000+ Major Clients: Companies in the Fortune 500 Key BPO Services: They have a unique place in the BPO industry thanks to their highest customer satisfaction rate. They provide services such as customer support, backoffice support and automation and AI. Triniter is one of the best BPO service providers in the US thanks to their highest clients’ retention and repetition rate in the industry. Major Clients: Companies in the Fortune Global 100. Based out of Dublin, Ireland, the company has a global presence across 120+ countries. AccentureĪccenture is a leading IT solutions company as well as a BPO provider that offers cutting-edge outsourcing services in consulting, digital technology and business operations. Several of these companies offer services other than BPO and the number of employees indicated is their total employee strength (including non-BPO operations.) 1. Here’s a list of the top 19 BPO service providers to help you get started. The Top 19 Business Process Outsourcing Companies (includes employee and client size, locations, key BPO services) (Click on the links to jump to a specific section) Additionally, we have mentioned 20 other BPO companies. To help you with that, we’ve featured 19 of the best-known BPO companies in this article. However, when there are hundreds of BPO companies out there, how do you find the right one? Moreover, you get access to specialized competencies that would be difficult or too expensive to maintain in-house. When you outsource to a BPO company, you’ll cut costs, save time and streamline your work processes.
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See how Time Doctor’s easy-to-use time tracking software can help your team be more productive. These areas are also referred to as KPO (Knowledge Process Outsourcing). Nowadays, BPO services might also include domains that require sophisticated expertise such as software development, social media analytics, equity research, SEO, etc.
In fact, the definition of “BPO” or Business Process Outsourcing has been evolving. These can be activities like data entry, call center operations, finance, market research, IT or even HR activities. Looking to outsource your operations to a BPO company?īPO companies offer specialized services that cater to various non-core business activities.
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